Service Department Update

Posted 22 Jul 2020 04:00PM

Dear Valued Customer,

We would like to reach out to our valued OGR Customers and reassure you that we are here for you and are thinking of you during this unprecedented and uncertain time, due to the recent COVID-19 pandemic.

We understand that our Victorian customers may have questions in relation to the maintenance and servicing of their vehicle/s. 

We are aware that due to the state border closures many of you may not be able to cross borders and therefore will not be able to carry out your scheduled vehicle service at the OGR Service Department.

With this in mind we understand that during this interim period you may choose to service locally. We would like to advise our customers who have purchased a Certified Protection Coverage Plan that we are happy to honour this coverage in good will that you return back to OGR for your next scheduled service, once the state borders re-open. 

The most important thing that you can do during this time is to follow the advice of the health authorities and the Australian Government. With the COVID-19 situation changing daily, we want to let you know that we are taking  measures to look after our customers, our staff and the South Australian community.

If you require further information or clarification, please don't hesitate to contact our OGR Service Department via phone or email.

Ph. (08) 8724 1133 or email service@ogr.com.au

Tags: General 

Holden Announcement February 2020

Posted 23 Feb 2020 05:00PM

Holden Australia Announcement

With a heavy heart, Holden announced today that General Motors will be retiring the Holden brand in Australia and New Zealand.
Holden will continue to support customers in the following ways:

• Honour all existing warranties and guarantees
• Honour all free scheduled servicing offers
• Ongoing call centre support
• Provide servicing and spare parts for at least 10 years, through national aftersales networks in Australia and New Zealand
• Recalls or safety-related issues if they arise

GM has taken this difficult decision after an exhaustive analysis of the investment required for Holden to be competitive for the long term in Australia's and New Zealand's new car markets.

Factors weighing against further investment in Holden included: the highly fragmented right-hand-drive domestic markets; the economics to support growing the brand; and delivering an appropriate return on investment.

More broadly is the issue of scale. The global consolidation of the automotive industry has made it increasingly challenging to support a brand and a business that operates in only two markets, which represent less than one percent of the global industry.

This decision has not been taken lightly, especially considering the iconic status of the Holden brand and the contribution it has made not only to GM, but to the development of the economies of Australia and New Zealand.

It impacts all aspects of the Holden business, including the wind-down of the National Sales Company, GM Holden Engineering, GM Design Australia, Holden Financial Services and Maven Australia.

To obtain further information, please refer to the Holden Website -
https://www.holden.com.au/announcement or download more information here.

Tags: Holden